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Clarequity Privacy Policy

Clarequity Ltd is committed to protecting your personal data and handling it responsibly.  This policy explains how we collect, use, and protect your information. 

Who we are 

Clarequity Ltd

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  • Company Number: 17065537 

  • Address: 8 Cwrt Ty Mawr, Penarth, CF64 3PZ, Wales 

What information we collect

We may collect and process the following information: 

 

  • Name, email address and contact details 

  • Telephone number 

  • Information you provide through contact forms or direct communication 

  • Files or documents you choose to share 

  • Information relating to workplace issues, including case details 

 

In some cases, this may include sensitive personal data, such as information about health  or disability. 

How we collect information 

We collect information when you: 

 

  • Complete a form on our website 

  • Contact us by email or phone 

  • Engage with us as part of providing services 

 

We use Wix to host our website and forms. 

How we use your information 

We use your information to: 

 

  • Respond to enquiries 

  • Provide consultancy services 

  • Communicate with you about your engagement 

  • Maintain records of our work 

  • Send updates or marketing communications where you have agreed 

 

We do not use your information for automated decision-making. 

Lawful basis for processing 

We process your data based on: ​

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  • Your consent 

  • Performance of a contract 

  • Legitimate interests in operating and improving our services 

  • Where sensitive data is involved, we process it only where necessary and with appropriate safeguards. 

Sharing your information 

We may share your data with trusted service providers where necessary, including: 

 

  • Wix (website hosting and forms) 

  • Microsoft 365 (email and document storage) 

  • Video conferencing platforms such as Microsoft Teams 

  • Accounting software such as Xero 

  • Analytics providers where used 

 

These providers process data on our behalf and are required to protect it. 

We do not sell your personal data. 

Data storage and security 

Your data is stored securely using: 

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  • Email systems 

  • Cloud storage such as Microsoft OneDrive / SharePoint 

 

We take reasonable steps to protect your data from unauthorised access, loss or misuse. 

Your rights 

You have the right to: 

 

  • Access your personal data 

  • Request correction of inaccurate data 

  • Request deletion of your data 

  • Object to or restrict processing 

  • Withdraw consent where applicable 

 

To exercise your rights, contact: info@clarequity.com 

 

You also have the right to complain to the Information Commissioner’s Office (ICO). 

Cookies 

Our website may use cookies to support functionality and improve user experience.  Where analytics are used, this may include basic usage data.  You can control cookies through your browser settings. 

Some cookies used by our website platform (Wix) support essential site functionality, security, and performance.  Where classification spans multiple purposes, these are controlled through our consent management system and are not activated beyond strictly necessary functions without user consent.

Changes to this policy 

We may update this policy from time to time. The latest version will always be available on our website. 

 

If you have any questions about this policy or how your data is handled, please contact:  info@clarequity.com 

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